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it support services

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overview

What is IT Support?

We provides specialist expertise and service to solve your IT and communications challenges. As a trusted technology partner, we focus on understanding your business, communicating openly and delivering guaranteed service. This ensures expert care for your existing systems and the right approach to implement new IT solutions as your business continues to grow.

We are here with the right answer whenever you ask. And we work tirelessly behind the scenes with technology support for your business so that you don’t have to. This partnership approach provides certainty so your team can simply switch on and get on with their business day.

Whether your business has 50 or 1,000 staff and growing IT and communication needs, Intellect IT provides the certainty your business needs.

Our Managed IT services will help you succeed. Let’s get started

Solutions

Comprehensive IT services include

  • telephone-operator-4682_c9489618-836b-47ec-8489-e15f613cb10c

    Service desk

    Your operational team, taking care of all your system and administrative needs. We manage your users, monitor your network, and look after your infrastructure.

  • router-1807_67aa302b-3a94-46a7-aa3d-66b8928a87d7

    Network

    Your support team, whether a simple query, or an issue that needs solving. No job is too big or small for our team of IT experts.

  • computer-network-1878_39828809-88f9-48e1-9a76-61c99401ec99

    Infrastructure

    Your protection team, making sure your network is up to date, secure and protected, and if the worst happens, can help you recover easily and without loss.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

Positive Solution Technology spares always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
John H. Bedard, Jr